INTRODUCTION pertaining to the study
1 . The aim of the analysis is to find whether the grievance handling mechanism ensures that employee's problems are acknowledged and correctly reviewed in a prompt and timely fashion.
2 . The grievance system acts as a groundwork for a harmonious and healthy relationship among employee and employer.
3. The grievance system ensures a fair and just take care of employee's problems and fast resolution of grievances devoid of discrimination, coercion, restraint or reprisal against any worker who may well submit or perhaps be involved in a grievance.
Advantages of having Complaint procedure:
в–Є The complaint procedure offers a means for determining practices, procedures, and administrative policies which have been causing staff complaints so that changes may very well be.
в–Є They reduce expensive employment suits.
в–Є A grievance treatment allows managers to establish a uniform labor policy.
в–Є A grievance system can be a reliable mechanism to understand of, and resolve staff dissatisfaction. It may produce early settlements to disputes or provide for modification of competitive employment problems.
OBJECTIVES FROM THE STUDY
To analyze the effectiveness of grievance handling device.
1 . To spot whether the workers are aware of the grievance managing mechanism.
2 . To identify whether the grievance controlling system causes a favorable frame of mind towards the supervision
3. To recognize that the complaint handling program leads to a mutual understanding between staff and the supervision
4. To know the level of fulfillment towards the grievance handling procedure of the business
5. To identify the factors influencing the potency of the complaint handling in the organization
The research design implemented for this study is descriptive research design and style where we discover a solution to a existing...